School of Rock programs include practicing, playing and hearing music at loud levels which can cause temporary or permanent damage including hearing loss. School of Rock encourages and enforces the use of earplugs or other protective hearing devices to reduce the risk of possible temporary or permanent damage or hearing loss. Each student will receive one pair of ear plugs with their enrollment packet. If they are misplaced, we have several options for replacement pairs that can be purchased at the school. If a student forgets their ear plugs, we will provide them with a disposable pair and charge your account $2.

The first payment will be charged to the payment method on file at the time of enrollment and lesson times are not guaranteed until payment is complete. Your first month’s tuition is prorated depending on the student’s actual start date. Going forward, tuition is automatically billed on the 1st of each month. Please note that there will be a 3% fee for all payments made by credit card. This fee can be avoided by using a debit card. A late fee of $30 will be added for any bills not paid by the 7th of the month.

All Lessons must be rescheduled online using the Pike13 Booking Tool. How to Cancel/Re-Schedule Lessons Online. Please do not cancel lessons via phone/email/in-person, our system is unable to track attendance and issue make-up passes properly. With the exception of major holidays, if School of Rock cancels a lesson for any reason, a make-up lesson will be provided at no additional cost. We require at least 24 hours notice in order to receive a make-up lesson. Under no circumstances will we issue a refund or credit an account for a lesson, regardless of notice. Make-up lessons expire after 30 days after the day of canceling (student must still be enrolled) and may be booked with a different instructor (subject to availability). Make-ups for group classes/rehearsals are not guaranteed (subject to availability, some rehearsals are only offered once per week and cannot be made up). Make-up lessons cannot be scheduled more than 14 days in advance.

If you wish to cancel your membership or discontinue the program/lessons, you are required to submit a written notice by email at least 30 days in advance to glenbrook@schoolofrock.com. We do not prorate the last month’s tuition and students/parents are responsible for their last month’s tuition whether or not they attend lessons/rehearsals.

Our staff is composed of actively performing, recording and touring musicians. We value the experience and level of musicianship this type of experience our instructors bring to School of Rock, and believe our faculty engaging in these activities greatly increases our ability to inspire our students. We support our faculty continuing to pursue their musical endeavors outside of School of Rock. As a result, when a student’s regular lesson teacher is away he or she will have a substitute teacher. All School of Rock faculty members are fully background checked, safety trained and well versed in the School of Rock teaching methodology. Students derive benefits from the consistency of maintaining their recurring lesson time even in their teacher’s absence and in being exposed to different teaching styles.

School of Rock is closed for the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving, and Holiday Break (December 24-Jan 1). We do not offer makeup lessons for the above holidays. Because School of Rock is billed monthly, there are typically about four months out of the year when a student may receive extra lessons/rehearsals at no additional charge. This balances out any missed holidays and we strive to ensure that every student receives an average of four lessons per month over the course of a show season.

We have an amazing community of parents here who interact with each other, post videos and photos, and share "been there, done that" rock and roll stories on our Facebook Group, "School of Rock Glenbrook Parents Who Rock." We encourage you to join the Facebook page HERE! It's a great way to connect with other parents.

In the occurrence of illness such as COVID19, students may request their lesson be virtual through School of Rock Online™, our innovative online education program. To access remote lessons, students will login to lessons.schoolofrock.com using the email address associated with their Pike13 login. There is no password required. The dashboard will list the students' lessons within the next two days, alongside their instructors name and lesson date/time. The start button next to the intended lesson will launch the instructor's virtual waiting room, and you will be prompted to allow microphone and video access. At this time, your instructor will let you into the lesson room. If you have any questions or complications accessing your remote lesson, please contact us at 708-298-0002 and we will be able to assist you.

All Performance Program students are required to perform at the end of every show season. Our directors work really hard on developing a songlist and casting each student on a particular part for each song. The student is responsible for learning and performing their part, and everyone is counting on them to practice and attend each rehearsal and performance. If there is any chance that the student cannot make it, please notify your show director asap.

There will be a show fee of $150 charged toward the end of the season. This fee includes ticket costs, posters, extra rehearsals, as well as venue and staff costs for your shows. The show fees enable us to play in professional venues and cover the added costs of the venue, professional sound engineering, printing, labor, and gear transportation.

Students should bring the following items for each visit, depending on your instrument:
All Students: Hearing Protection*, sign-in badge, method book, notebook
Vocals: Method book, folder (with pockets for lyric sheets)
Keys: Method book, folder (with pockets for music sheets)
Guitar: A guitar (with case), strap, no less than two picks, portable tuner, cable
Bass: A bass guitar (with case), strap, no less than two picks, portable tuner, cable
Drums: A pair of drumsticks
(Most of these items are available for purchase, see front desk for details)